CUSTOMER TESTAMONIALS

Dear Rover Ranch And Spa, I adopted Hershey, an adorable 1 year old cockapoo, in July from a local shelter.  I wastold that Hershey had been returned to a breeder and just needed a lot of love.   Having a lot of love to give I brought home my new dog and was so excited to show him off to all my relatives and friends.  Within a few weeks it became very apparent that my new little doggy had more problems than just needing love. Hershey was either badly abused or had no socialization.  He was terrified of everything.  A loud noise, a new person, or the presence of a box or newspaper sent Hershey into a panic attack.  He wouldn't play with toys and didn't respond to treats.  He hated going outside for walks because he was afraid of meeting a stranger.  I saw a vet and was told that he was in very good health and that this was just an adjustment period.  I had two different trainers come to my home and they were unable to do anything at all with him because he was just too terrified. I was told that Hershey needed to be socialized and began visiting with friends with dogs and having play dates at my home.  Again, there was nothing but panic on his little face.  I returned to the vet and we put Hershey on anti-anxiety medication.  This did little, except make him more tired and lethargic. Completely frustrated and ready to return my new dog, I came upon an ad for Rover Ranch and Spa.  They had all types of services but most importantly for me they had a doggy daycare, where I could drop Hershey off and just let him try to socialize with other dogs.  I visited the Spa and was really impressed.  Everyone, from the owners to the people who worked there, were wonderful. The facilities were unbelievably clean and were set up to meet any need a dog owner might have. I explained my situation and we decided to give Hershey a try in daycare.  The first time I brought him there we all literally had to pull him in.  He was truly terrified.  Within minutes, to my total amazement, my little dog was running around with a bunch of the cutest dogs I had ever seen.  Upon returning home I began noticing little changes, like he was willing to explore a little more and was actually coming out to see who was sitting in another room.  We have been to daycare several times and each time he seems to be getting a little more comfortable.  Although, we still have a long way to go, I at least have some hope for Hershey. I don't know how to thank Rover Ranch and Spa for their patience, with me and Hershey, and their understanding.  They have been so wonderful in trying to work with me to help my dog.  I look forward to many more happy days for Hershey in doggy daycare and would even feel comfortable boarding him for a few days if I wanted to get away.  I know that he would be in excellent hands and extremely well cared for. Again, thank you so much for all you have done for us. Truly, Michele Vogel ___________________________________________________________________________
To Everyone at Rover Ranch, A very special thank you for taking such special care of our precious little boy, Mick.  We were very concerned about leaving him for 10 days, but we could see when we picked him up that we had made the right choice.  It is very obvious that you care a great deal for your customers and their “humans”.  We wish you every success and you definitely have us as customers for life! Sincerely, Lynda & Jack DeRosa ___________________________________________________________________________
To Everyone at Rover Ranch, I sincerely want to thank you for the wonderful care you took of Bellamae while we were away.  A week seems so long to leave your pet but she didn’t seem to think so at all!  She returned tired, happy and smelling terrific. Lynne Siblia ___________________________________________________________________________
Marty, Liz and The Rover Ranch Staff, Thanks for looking after Baxter and giving him a happy and safe place to stay while we were on vacation.   Allyson & Richard Johnson   ___________________________________________________________________________
To Marty, Liz and Everyone at Rover Ranch, Thanks for being a friend during my time of need.  I will never forget how well you took care of Bailey. Thanks so much, Ronnie Byrd ___________________________________________________________________________